Returns

If for any reason you are not satisfied with your order, the product, the products can be returned for size or color change if available.

Return instructions

By law returns must be sent within 14 days of receipt of your order. Shipping costs to return products harm the Centraleshop.gr in the greek territory.If the return packet sent using a different courier than recommended, all related costs will be the customer’s responsibility. The new shipment of products to replace the product returned is in charge of the customer The product returns are at the current price of the species concerned upon receipt in Centraleshop.gr by courier.

The three types of return are:

Exchange

Products can only be exchanged when a different size or a different color from the same product code is available.

Credit your account

Once the processing of the return, the amount credited to customer account Centaleshop.gr.

This appropriation:a. It can be used on your next purchase at Centaleshop.gr.b. It can be used only once in a future order within one month of return.c. Not cumulative with other store credits.

Money return

Refunds will be made once the returned products have been tested and accepted by Centaleshop.gr. For orders paid by credit card, the refund amount will be available to customers in about 10 days and will appear on the next bill of their credit card. The processing time may vary depending on the credit card company. Orders paid by bank transfer must be returned to the original account. In refund, the customer is charged on product transportation costs.

Terms and conditions

The security label should still be intact and adhered to the products. The products must not have been worn, washed or altered in any way, and must not show signs of use.The shoes must be in perfect condition and not show any signs. Products must be returned with all original tags, packaging and other accessories (bags, hangers, trays, etc.) received. Shoes and other accessories should be returned in their original boxes, which must not be destroyed or altered or used as outer package for shipment. The products must be packed in the package received.Include the original receipt / invoice with the returned package. If damaged or defective goods, the instructions above must be followed.Centaleshop.gr reserves the right to ask to send photo related of the defect or problem of goods prior to approval of return.Where possible, Centraleshop will proceed to repair the defective product. Products have any use or wear mark must be returned to the customer. The Centaleshop.gr reserves the right to refuse return of a product that is not authorized or is not sent in accordance with the return policy described above. Unauthorized or refunds unless the appropriate procedure, the goods will be returned to the customer at the delivery address indicated in the original order. If an unauthorized return is accepted, the Centaleshop.gr will remove 10% of the value of the transaction to pay administrative costs. For any matter not specifically mentioned, it supersedes the European regulation on distance sales.

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